A useful enquiry includes
- The exact site location and a contact for the project.
- The requested service and intended use of the space.
- A room schedule or approximate area.
- Preferred dates and the times access is available.
- Site specifications, induction and entry requirements.
- The team responsible for acceptance and handover.
For pharmaceutical and hospital new builds
Identify which rooms are complete and which still have trades working in them. Builders cleaning and Sparkle Clean should be specified separately from any subsequent GMP, cleanroom, aseptic or theatre cleaning.
For a Sparkle Clean enquiry
Include photographs, the surface material if known, the likely cause of the stains and any treatments already attempted. Suitable treatment and achievable results depend on the mark and the surface.
Keep responsibilities clear
Cleaning, environmental testing, certification and operational release are separate activities. Make any additional requirements clear so the scope and responsibilities can be discussed with the appropriate site team.